Privacy Policy

We collect the information you choose to submit through our forms, which may include:

• Name, phone number, and email address
• Service address, city or town, and property details such as property type, bedrooms, bathrooms, approximate square footage, restrooms, or facility type
• Service preferences, requested add-ons, preferred dates and time windows, and notes you provide
• Account information if you create a customer account, and records of your bookings, quotes, invoices, and messages with us

Payment card details are entered directly with our payment processor. We do not collect or store full card numbers on our systems.

• To review your request, confirm scope, and prepare an exact price quote
• To schedule, staff, and perform cleaning services
• To send invoices and payment links after you approve a quote
• To provide customer support and respond to questions or concerns
• To keep service records and to comply with legal or accounting obligations

We use third-party providers to operate the business, including website and database hosting, email delivery, and payment processing. These providers only receive the information needed to perform their function on our behalf.

Our website uses cookies and third-party analytics and advertising measurement tools to understand how visitors find and use the site. These tools may collect device, browser, and page-visit information. You can limit cookies through your browser settings; some site features may not work as expected if cookies are disabled.

We do not sell your personal information. We do not share it for unrelated marketing purposes.

We keep quote, booking, invoice, and account records for as long as needed to provide service, maintain business records, and meet legal obligations, then delete or archive them. We use reasonable administrative and technical safeguards, including access controls on our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

• You can request a copy, correction, or deletion of the information we hold about you
• You can ask us to stop contacting you about promotions at any time
• You may decline to provide information, though we may not be able to quote or schedule service without it

Our services and website are intended for adults. We do not knowingly collect information from children.

We may update this policy as our services change. The date at the top of this page shows when it was last revised.

Contact us at hello@cleanandpolishedct.com or 860-249-1729 with any privacy question or request.